Total Damage Repair

Charlotte fire and water damage restoration

We are here when disaster strikes!

Total Damage Repair offers a comprehensive service for residential, commercial, and office buildings in Charlotte, NC! From water to fire damage restoration, we’ve got you covered!

Many factors can contribute to water damage. Weather and external events are at the top of the list. That includes heavy rains, thunderstorms, flash flooding, and hurricanes. Internal plumbing failures are also common culprits. Pipes may leak or burst. You might have a clogged toilet or a leaking water heater.

Regardless, there’s one thing you need: trained experts in high-quality water mitigation.

DIY Isn’t Enough

It’s natural for humans to think we can handle things on our own. Upon seeing a flooded basement, most of us will think it can be another DIY task. But that isn’t always the case, especially when water intrusion is involved.

You’re safety might be at stake
You’re risking further damage
You do not have the equipment
You lack the necessary certifications
You don’t have enough time

Don’t second-guess. Leave it to the experts. Your satisfaction is our priority.

From water extraction to mold remediation, we can help bring your property back to its normal condition. We can detect the source and address it head-on.

Give us a call and we’ll arrive to extend a helping hand. We’ll even make it easier for you to deal with your insurance company.

Why Choose Us

There are tons of choices in Charlotte, NC. Why us? We take pride in the quality of our work. From residential to commercial properties, expect nothing but exceptional service and customer satisfaction. Our services are unbeatable!

1. 24/7 Rapid Emergency Response

Disaster knows no time. We provide round-the-clock service in the Charlotte area. From North Carolina to South Carolina, and even other cities, we offer emergency dispatch service. We answer and mobilize immediately upon receiving your call or request. Our quick action is critical to mitigating damage. Even during late hours, we’re ready to serve you!

2. Certified Experts

Not everyone is qualified to bring back your property to its pre-loss condition after water removal. We have experienced manpower who can restore houses and establishments. Our technicians are trained in the latest restoration protocols. They are backed by years of experience, which makes them reliable.

3. State-of-the-Art Equipment

Manpower isn’t enough. It should be complemented with top-notch equipment. At Total Damage Repair, we invest in our tools. They reflect the latest technology, so you can be confident that no water damage restoration is too complex. From advanced thermal imaging cameras to powerful drying systems, we have industrial-grade gear.

4. Seamless Insurance Claims

According to the Insurance Information Institute, water damage and freezing is the second most frequent cause of insurance claims among homeowners in the United States. It has a claim frequency of 1.5% among insured homes. When this happens, dealing with the insurer is a major concern.

Navigating insurance paperwork is overwhelming. We act as your advocate. We work directly with your insurance company to manage the details of your claim. Our restoration company provides detailed estimates and can handle complex documentation to streamline the process and reduce your stress.

5. Start to Finish Solution

We don’t just remove water! We’re your one-stop shop for water damage restoration in Charlotte, NC. Here are some services that we offer:

Water Extraction
Fire Damage Restoration
Mold Remediation
Soot and Smoke Cleanup
Roof Leak Repair
Plumbing Reconstruction
Complete Restoration

6. Affordable Service

To top it all, our services won’t hurt your pocket. Homeowners and businesses across industries looking for budget-friendly water damage restoration services in North Carolina will be happy to know that we don’t overcharge our clients. Contact our team to request a quote. Our prices are hard to beat, and so is the quality of our service.

Our Five-Step Approach to Water Damage Restoration in Charlotte, NC

Our business implements a multi-stage process in water and fire damage restoration. We’ll respond with a strategic approach to restore your property.

1. Detailed Inspection and Assessment

We begin with a thorough inspection of the house, business, or facility. Moisture detectors, thermal imaging cameras, and hygrometers are utilized to identify the source of the water. We also classify contamination levels and create a detailed map of all affected areas. From the information gathered, our team comes up with a comprehensive plan. We’ll provide a quote for you to review our rates and scope of work.

2. Emergency Mitigation and Water Extraction

The cleanup now begins. We start by removing the volume of water that has already accumulated. Industrial-grade pumps and truck-mounted extraction units help with the removal of standing water. This process shall commence as early as possible.

3. Comprehensive Drying and Dehumidification

Hidden saturation remains after removing water. We place high-velocity fans and dehumidifiers in strategic positions to create an optimal drying environment. From walls to floors, we dry all areas to prevent mold and warping. The longer surfaces remain wet or moist, the greater risk they can pose to your property and health.

4. Cleaning, Sanitizing, and Deodorization

Water and fire damage leave behind more than just a mess. They leave contaminants, bacteria, and persistent odors. We professionally clean and sanitize all affected areas and salvageable belongings. For fire damage restoration, we employ advanced techniques like thermal fogging and ozone treatment to neutralize smoke odor at its source.

5. Restoration and Return to Pre-Loss Condition

Our restoration services wrap up with an effort to bring back your property to its original state. It can be as simple as replacing a section of the drywall or a major reconstruction of an entire room. Like it never happened. That’s what we want you to think once our team is done with your space.

What Our Customers Are Saying

A thunderstorm hit our NoDa home, causing a pipe to burst. The flooding was devastating. Total Damage Repair was there in under an hour. Their team worked through the night. Their meticulous extraction and drying process saved our hardwood floor. They saved our home from total ruin.

Savannah R.

Our kitchen was heavily damaged by a scary fire. Firefighters responded immediately. When they left, there was standing water everywhere. Remnants from thick and greasy smoke were highly visible on the walls, ceiling, flooring, and even our cabinets. Total Damage Repair did a good job removing water and smoke odor. They restored our kitchen totally, like nothing happened. Highly recommended!

Arthur A.

Get In Touch for Water and Fire Damage Restoration in Charlotte, North Carolina

Don’t wait before it’s too late! Act fast. Call Total Damage Repair today, and our emergency response will be available shortly.

From the heart of Uptown next to the NASCAR Hall of Fame to the surrounding neighborhoods of University City, we are proud to cater to the Charlotte community. It’s not just Charlotte, NC that we serve. We are also available in nearby cities, such as Greensboro. We also have a nationwide presence.

Our full suite of services can give you peace of mind! Let our expertise make your life easier! Our certified experts are backed by decades of experience. Complemented by our state-of-the-art equipment, we can safely and efficiently tackle any matter related to water and fire.